Move Coordinator

Job ID: MC2012 Posted: 1/20/2012
Position Title: Move Coordinator Employment Type: Full-Time
FLSA Status: Non-Exempt Entry Level: Yes
Job Function: Sales Job Duration: Indefinite
Department: Sales Min Experience: 1-2 years
Reports To: Director, Client Relations Required Travel: 0%
Location(s): Corporate Headquarters, Stafford, VA    

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Job Description

Coordinates moves performed for Hilldrup’s national accounts, as well as, selected C.O.D. customers. Monitors moves maintaining direct contact with customers from the initiation of the order to its successful completion at the time of delivery. Responsible for assuring customer is highly satisfied with their moving experience.

Frequent contact with other United Van Lines agents, account personnel, national account representatives, customers, Hilldrup operations staff, and salespersons to coordinate moves and serve as a resource/contact for the customer. Works in a fast-paced office environment.

Job Requirements

Education: High School diploma or equivalent.

Experience: 1 to 2 years customer service experience required.

Licenses, Certifications, and/or Registrations: None required.

Other Minimum Qualifications: Excellent communications skills and keyboard ability. Must be available to receive inquiries from assigned accounts/customers after normal business hours.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position.  The incumbents may be requested to perform position-related tasks other than those stated in this description.

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Hilldrup is an Equal Opportunity Employer and promotes a drug-free workplace.

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