International Move Coordinator
Coordinates and supports international origin and destination services performed for Hilldrup’s partners. Monitors moves, maintaining direct contact with customers throughout the loading and delivery portion of their relocation. Works directly with the Team Leader. Provides quality service to Unigroup Relocation, various United Agents, as well as other partners and accounts. Frequent contact with customers, agents and local dispatch. Coordinates and serves as a single point of contact for the customers’ origin or destination services. Works in a normal office environment.
Education: High school diploma or equivalent work experience.
Experience: Minimum of 1-2 years of customer service.
Licenses, Certifications, and/or Registrations: None required.
Other Minimum Qualifications: Ability to read and speak the English language, compose correspondence, and develop a series of status reports. Must be proficient with PC applications. Effective analytical decision making. Excellent verbal/written communications skills. Demonstrates pro-active approach to problem resolution. Anticipates problems that could arise, and in the event of a problem, works closely with management to ensure problem resolution results in customer satisfaction.