commerce
Final Mile Delivery
White Glove Service. Asset-Based Control. Trusted Since 1903.
At Hilldrup, Final Mile is more than the last step—it’s the lasting impression. As an experienced logistics partner, we help manufacturers, retailers and e-commerce companies deliver big and bulky items directly to their customers’ homes with professionalism, care, and confidence.
Big & Bulky, Delivered with Care
We specialize in the Final Mile delivery of oversized, high-value, and hard-to-handle goods. From white glove service to light assembly and room-of-choice placement, we ensure your brand shows up exactly how it should, in one piece and on time.
Dedicated & Comingled Delivery Options
We offer both comingles and exclusive-use delivery solutions tailored to your business needs, including a white-label service option to protect and promote your brand.
White Glove Delivery
Delivery teams trained in customer service and product care. Full placement, unpacking, and debris removal.
Complex Assembly & Installation
Furniture, beds, appliances, and more—we handle the setup, so your customer doesn’t have to.
Room-of-Choice, Threshold & Curbside Delivery
We offer multiple delivery tiers to match your service expectations—from full in-home placement to threshold and curbside delivery options.
Returns, Exchanges & Reverse Logistics
End-to-end solutions, including pickups and product swaps to ensure customers’ complete satisfaction.
Put Our Team to Work for You
Final Mile is where expectations meet reality. Hilldrup ensures secure, seamless delivery that protects your reputation and leaves customers with the right impression.
Industries We Serve
- E-Commerce & Direct-to-Consumer Brands: White-label Final Mile support with seamless tracking and branded customer experience.
- Big-Box & Regional Retailers: Delivery and assembly for furniture and large goods across the southern Mid-Atlantic and Southeast.
- Home Furniture Brands: Including upholstered, case goods, and custom furniture delivered room-of-choice.
- Appliance Retailers & Manufacturers: Residential delivery for large appliances, with optional setup and haul-away.
- Mattress & Bedding Companies: Supporting in-home delivery and setup for direct-to-consumer and retail-based models.
- Kitchen & Bath Cabinet Suppliers: Final Mile delivery for residential cabinetry and components requiring care and precision.
- Fitness & Wellness Equipment Brands: Treadmills, massage chairs, home gyms, and other large wellness items, professionally handled and installed.
Why Brands Choose Hilldrup
- Seamless System Integration & Real-Time Tracking: Transparent, trackable, and fully integrated with your systems using API or EDI connections to ensure a seamless and connected customer experience.
- Asset-Based Operations: We own the equipment. We manage the warehouses. We hire and train our own team members.
- From D.C. to Orlando, We Have You Covered: Our 11 warehouses across the southern Mid-Atlantic and Southeast’s major metro areas give you reach with responsiveness: Washington D.C. | Richmond, VA | Charlotte, NC | Raleigh-Durham, NC | Greenville, SC | Myrtle Beach, SC | Atlanta, GA | Orlando, FL
- Scalable Infrastructure for Growing Brands: Hilldrup has the resources, financial stability, and operational flexibility to support the evolving needs of our clients. Whether expanding into new regions or scaling Final Mile operations to meet rising demand, we’re equipped to grow with the businesses we serve.
- Unmatched In-Home Delivery Experience: With roots in the moving industry since 1903, we understand how to deliver items into people’s homes with respect, care, and professionalism.
Delivering the Last Step, Right
Your Final Mile delivery is where service meets customer experience. Hilldrup ensures shipments arrive securely, on time, and with the care your clients expect.
Memberships and Associations
Frequently Asked Questions
What is Final Mile delivery?
Final Mile delivery refers to the last step in the supply chain—delivering goods from a distribution center or warehouse directly to the customer’s home.
What is white-glove delivery service?
White glove delivery includes in-home placement, unpacking, debris removal, and optional assembly—offering a premium delivery experience for your customers.
What’s the difference between threshold, curbside, and room-of-choice delivery?
Threshold delivery brings the item just inside the doorway, curbside means drop-off at the driveway or sidewalk, and room-of-choice places the item exactly where the customer wants it inside the home.
Where does Hilldrup provide Final Mile delivery?
We operate from 11 warehouses in 10 major Southeast metro areas, including Washington D.C.; Richmond, VA; Raleigh-Durham, NC; Charlotte, NC; Myrtle Beach, SC; Greenville, SC; Atlanta, GA; and Orlando, FL.
Is your delivery team background checked and trained?
Yes. All Hilldrup delivery professionals are background-checked, drug-tested, and fully trained in in-home customer service.
Let’s Talk Final Mile
Looking for a trusted partner to handle your Final Mile logistics? Let’s make sure your last impression is your best one.