Privacy Policy Privacy Statement This privacy statement explains how Hilldrup Companies (also referred to as “we,” “us,” and “our”) uses any personal information we collect from or about you, through our interactions with you, and through our products and services, including this website. What information do we collect about you? We collect information about you to effectively operate our website and provide information to you about our products and services. We may also collect personal information when you voluntarily submit it to us, like through the “request a quote,” “claim,” or “contact us” forms on our website or via email. We also collect payment information that you provide us in order to pay for and use our products and services. How will we use the information about you? We may use your personal information to manage our relationship with you. We collect information about you to process and manage claims, orders and requests. We may use your information for marketing purposes, and we may retain your information in order to protect our legal rights. We may use your information collected from the website to personalize your repeat visits to our website. Marketing We may use your personal information to communicate with your and to personalize our communications with you. We may email you information we think may be of interest to you. We do not rent or sell personal information or emails lists to third parties, but we may work with a third-party to help market our products and services. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact: [email protected]. Social media plugins Our website uses a plugin (AddToAny) on our blog to make social sharing easy. Being on our website does not automatically result in sharing data on these social media networks. These plugins remain inactive (idle) until clicked upon. Once clicked upon, you will be taken to the social media site, with their own privacy statements (which you are recommended to read). Information security We care about and are committed to the security of your personal data. When we collect information about you, we also make sure that your information is protected from unauthorized access, loss, manipulation, falsification, destruction or unauthorized disclosure. This is done through appropriate technical measures. We delete all information deemed no longer necessary. International (cross-border) transfers of personal data Hilldrup Companies is a global organization. To facilitate our global operations, Hilldrup Companies may transfer, store, and process your information within our family of companies. Accordingly, cross border sharing of your personal data may be essential to our operations. Where we transfer store, and process your personal information outside of the EU, we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection. Note that if we transfer your personal information to the United States from the EU, the United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the General Data Protection Regulation (“GDPR”) of the European Union. For residents of the European Union, we rely on derogations for specific situations as set forth in Article 49 of the GDPR for purposes of processing your personal information. In particular, we collect and transfer to the U.S. personal information of European Union residents only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of ours in a manner that does not outweigh your rights and freedoms. Data Controller Hilldrup Companies, Inc. is your data controller. A data controller makes decisions regarding and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with this privacy notice, as well as any applicable national laws. As your data controller, we may transfer data to our affiliates who agree to the obligations of this privacy notice. We may process and retain your personal information on our servers in the U.S. and elsewhere in the world where our data centers are located. If you have questions regarding your personal information, please contact us using the contact information set forth in the “How to contact us” section below. Access to your information You have the right to request a copy of the information that we hold about you. If you would to review, correct or remove some or all of your personal data from our systems, please email [email protected], or write to us at the address below. We will provide you with a copy of the data. In order to comply with your request, we may ask you to verify your identity. We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. We reserve the right to charge an administrative fee for additional requests. Cookies & similar technologies We use cookies (small text files placed on your computer or device to collect standard internet log information and visitor behavior information). This information is used to track visitor use of the website and to compile statistical reports on website activity. Cookies allow us to personalize your experience with Hilldrup. You can set your browser not to accept cookies. Your browser may also have the ability to block tracking. Generally, this data collection does not include personal information, unless provided by the user. We do not sell data from cookies to third parties. Retention of personal data We retain personal information for as long as necessary to provide the products and services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing agreements. Other websites Our website contains links to other websites. This privacy statement only applies to this website. Disclosure of information to third parties We may provide your information to third parties who handle information on our behalf. This may help us respond to your inquiry, manage our relationship with you, and to comply with legal, regulatory, or national security obligations. We do not rent or sell personal information to third parties. By providing personal information through our website, you are consenting to these disclosures. Privacy of Children and Minors We do not intentionally collect information on anyone under the age of 13. Further, as a requirement to use our website, you acknowledge that you have the appropriate consent(s) from any individual (or the parent of any child under the age of 18) to share their personal information with us. We will delete any personal information collected that we later determine to be from an individual younger than the age of thirteen (13). Changes to our privacy statement We keep our privacy statement under regular review and we will place any updates on this web page. This privacy statement was last updated on 07/10/2018. How to contact us Please contact us if you have any questions about our privacy statement or information we hold about you. By mail: Hilldrup 4022 Richmond Highway Stafford, VA, 22554 USA By email: [email protected] Cookie Statement We collect certain information by automated means when you visit www.hilldrup.com or www.myhilldrupmovers.com. By continuing to use your device to access this website, you agree that the following information may be collected: your unique device identifier, mobile device IP address, information about your device’s operating system, mobile carrier and your location information (to the extent permissible under applicable law). What are cookies? Cookies are text files containing small amounts of information that are placed on your computer’s hard drive when you visit certain websites. Cookies allow a website to recognize your device. What are IP addresses? An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website from a device, we may view that device’s IP address. We use this information to understand from what geographic regions our website visitors come. We also may use this information to enhance our website. How and why do we use cookies and similar technologies? Cookies may tell us whether you have visited our site before or if you are a new visitor. Cookies may help us identify site features in which you may have the greatest interest. Cookies may also enhance your online experience by saving your preferences while you navigate the site. We use the following cookies on our website: Google Analytics. These cookies are used to collect information about how visitors use the website. We use this information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, pages they’ve visited, and any valuable actions that they’ve taken (including: PDF downloads, newsletter signups, video plays, and clicks on contact information or external URLs). Google’s “Demographics and Interests” Advertising feature has been enabled for the purposes of anonymously reporting age and interest category demographics. This data is provided to us by Google advertising cookies and other identifiers to help us better understand who uses our website. QuantCast. These cookies provide real-time audience profiles to help us better understand our customer’s interests and demographics. LinkedIn Advertising. These cookies are used to show ads to users who have visited the Hilldrup website. We also use this information to measure the performance of ad campaigns and glean insights about the people who interact with our ads and the Hilldrup website. Facebook Business. These cookies are used to show ads to users who have visited the Hilldrup website. We also use this information to measure the performance of ad campaigns and glean insights about the people who interact with our ads, the Hilldrup Facebook page and the Hilldrup website. AddtoAny. AddToAny is a social bookmarking platform used on our blog to help users easily share our content on their favorite social media platforms. Anonymous information may be collected about your device hardware or software and date/time of your visit or sharing action. What if I don’t want Cookies? Most browsers will tell you how to delete cookies, stop accepting new cookies, and how to be notified when you receive new cookies. You will have to visit your particular browser’s privacy settings or cookie management documentation for steps. Google may permit you to opt out of being tracked by Google Analytics. More information can be found at https://tools.google.com/dlpage/gaoptout How to contact us If you have any questions about our information practices, please contact us by writing us at: Hilldrup 4022 Richmond Highway Stafford, VA, 22554 USA or emailing us at: [email protected]