KinderCare Learning Centers
Learn how Hilldrup used our nationwide service coverage, flexible labor model and logistical expertise to help a national brand meet their goals on time and on budget.
The Client
KinderCare Education, (formerly known as Knowledge Universe® – U.S.), the largest provider of early childhood education in the U.S. through its KinderCare Learning Centers and other branded locations.
Project Summary
The seven-month project included receiving, storing and assembling over 19,000 new cribs, logistical coordination of 1,580 KinderCare Learning Center facilities across the U.S., and removing and safely disposing of the obsolete cribs.
The Challenge
After the U.S. adopted new safety standards for drop-side cribs used by childcare providers, KinderCare Education needed to replace cribs in 1,580 U.S. locations. The company had to make the transition over a seven-month period in those facilities. Most importantly, accurate assembly of the cribs was critical to ensure child safety.
The Solution
The unassembled cribs were shipped to local warehouses for assembly and delivery; nearly 85% of the KinderCare Learning Centers locations were within 50 miles of one of these warehouses.
Our team conducted multiple conference calls with the crews and managers to review the assembly instructions and best practices along with delivery and disposal procedures. As part of this process, we produced an assembly instruction video, which covered the 200+ crib components to ensure consistent installation quality at all facilities.
Delivery schedules for each of the facilities were confirmed four weeks in advance, including those housed on federal sites and large corporate campuses where advance security clearances for the delivery team was required. All of the old cribs were removed and permanently disposed of as the new cribs were delivered. Because they were considered a safety hazard, we utilized recycling and waste-to energy options where available.
The entire project had a total of 3.8 million specific quality control checkpoints and our deficiency rate was less than 0.0001.
The Result
Thanks to careful planning, thorough training, constant communication and personal attention from the crews, the project was completed within budget and on time.
Success That Moves Your Organization
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