
Four Stats on Why CX Is Critical to Final Mile
In the age of e-commerce, businesses need to account for all the different stages in which a customer interacts with their brand, which includes home delivery and final mile.
In the age of e-commerce, businesses need to account for all the different stages in which a customer interacts with their brand, which includes home delivery and final mile.
In many cases, the final mile is the only part of the logistics process in which the business has any direct interaction with the customer. As a result, their customer experience – for good or bad – can paint the overall picture of a company’s service.
The current supply chain crisis has put a spotlight on logistics in a major way, as it impacts virtually every industry and organization. But what does logistics entail?
COVID-19 has impacted the global supply chain in a major way, and the retail and hospitality industries are feeling the effects with shipping and delivery delays. Logistics companies can assist.
Hilldrup knows a thing or two about the Washington, DC market thanks to our four locations located in the area. We're proud to serve our nation's capital and assist families and businesses who are relocating.
Now that travel and hotel stays are increasing, hotels are looking to upgrade. Hiring a logistics company to assist with the process has many benefits.
We were honored to assist with the FF&E installation for Tampa Element Hotel in Orlando and ensure the project stayed on track despite COVID-19-related shipment days.
The rise in e-commerce during COVID-19 has accelerated the need for quality Final Mile Delivery partners.
In the age of e-commerce, businesses need to account for all the different stages in which a customer interacts with their brand, which includes home delivery and final mile.
In the age of e-commerce, businesses need to account for all the different stages in which a customer interacts with their brand, which includes home delivery and final mile.